Shoppers are entitled to the lowest advertised, listed, or labeled price for any specific item at a store location. Shoppers should check receipts BEFORE leaving the store to make sure they are correct. If overcharged, a shopper should bring the receipt to the attention of the manager or customer service desk. You can report a concern by using the appropriate complaint form and clicking the button below.
Additional Referee Hearings Included for 2024 If you received a legal notice regarding hazardous conditions that are or could be on the vacant parcel you…
read moreClick to read informational brochure Los Angeles County is preparing to begin the initial activities to support residents with their individual recovery efforts following the…
read moreWATCH OUT FOR FAKES Protect your customers and your business by being aware of skimming devices. These devices can read financial information from credit, debit,…
read more
Additional Referee Hearings Included for 2024 If you received a legal notice regarding hazardous conditions that are or could be on the vacant parcel you…
Click to read informational brochure Los Angeles County is preparing to begin the initial activities to support residents with their individual recovery efforts following the…
WATCH OUT FOR FAKES Protect your customers and your business by being aware of skimming devices. These devices can read financial information from credit, debit,…
We are dedicated to ensuring that consumers receive the full weight, volume, count, or other measurement of commodities for which they pay. We regulate all petroleum fuel meters, utility submeters, odometers, taximeters, LPG meters, and all grocery, butcher, jewelry, postal, vehicle, luggage, and shipping scales. We test devices and order the removal of inaccurate devices from service until repaired and recalibrated. Inspectors perform undercover purchases at grocery and retail stores, gasoline stations, and recycling outlets to compare prices charged to advertised and shelf prices and to monitor appropriate use of scales and meters. We check packages for labeling and quantity accuracy.
