Have you been overcharged?
Shoppers are entitled to the lowest advertised, listed, or labeled price for any specific item at a store location. Shoppers should check receipts BEFORE leaving the store to make sure they are correct. If overcharged, a shopper should bring the receipt to the attention of the manager or customer service desk. You can report a concern by using the appropriate complaint form and clicking the button below.
News & Announcements
News & Announcements
Agricultural Commissioner / Weights & Measures
Watch our Weights & Measures Video
We are dedicated to ensuring that consumers receive the full weight, volume, count, or other measurement of commodities for which they pay. We regulate all petroleum fuel meters, utility submeters, odometers, taximeters, LPG meters, and all grocery, butcher, jewelry, postal, vehicle, luggage, and shipping scales. We test devices and order the removal of inaccurate devices from service until repaired and recalibrated. Inspectors perform undercover purchases at grocery and retail stores, gasoline stations, and recycling outlets to compare prices charged to advertised and shelf prices and to monitor appropriate use of scales and meters. We check packages for labeling and quantity accuracy.