![Grocery store working ringing up customers](https://acwm.lacounty.gov/wp-content/uploads/2018/04/Scanner-Complaint.jpg)
Submit a Scanner/Overcharge Complaint
Shoppers are entitled to the lowest advertised, listed, or labeled price for any specific item at a store location. Shoppers should check receipts BEFORE leaving the store to make sure they are correct. If overcharged, a shopper should bring the receipt to the attention of the manager or customer service desk. You can report a concern using the form below. All complaints are investigated.